Strategic Values & Core Principles | Lighthouse Buick GMC in Morton, IL

Serving Others & Building Relationships... Today & Tomorrow

Lighthouse Vision Statement

LIGHTHOUSE STRATEGIC VALUES

We recognize these Strategic Values as critical to our business success & are listed in order of importance.

PRINCIPLES:

The Bible will be our compass and our guide.

ETHICS:

The implementation of Biblical Principles as demonstrated by Jesus Christ.

EMPLOYEES:

Create an atmosphere where people like to come to work. Human Resources - we are committed to ongoing training, leadership development, retaining our talent, recruiting the best talent in the business and identifying and correcting under-performers. Safety - provide a safe, clean environment for our employees and customers.

CUSTOMERS:

Exceed customer expectations and we will grow "Customers for Life." Always treat customers with dignity and respect. Quality - to be the Number One organization in our customer's experience in sales and service.

PROFIT:

We are committed to perpetuating this business into and through the next generation, for the long-term benefit of all of our families within the organization. Profitability is the outcome of the measurable results of our efforts in the above values. Innovation - being committed to considering new ways we do things in order to attain our "stretch goals". Growth and expansion through service and product diversity.

LIGHTHOUSE EMPLOYEE CORE BEHAVIORS

Create Customers for Life
Share Lighthouse “love”
Greet and engage guests
Have integrity
Build open and honest relationships
Balance truth and grace
Forgive
Know when to lead and when to follow
Have fun delivering quality work
Pursue learning and growth
Be humble
Own the problem
Be a positive team player
Give my best
Treat everyone with dignity and respect
Support and hold each other accountable
Be mindful of my well-being
Maintain a healthy balance between work, family, community, church.

Meet our Team

EVEREST LIFTED TRUCKS

Built at Lighthouse Buick GMC in Morton, IL, Everest Lifted Trucks are custom built with the highest quality materials in the marketplace and backed with an Everest Warranty to give you full confidence in your purchase. Everest prides ourself on quality work on new trucks or used trucks, all are upfitted with the highest quality and same excellent customer service. From the beautiful styling, to the chrome exterior, wheels, and lifted suspension, these trucks will excite all types of truck enthusiasts.

ABOUT EVEREST

OUR PLEDGE

As a member of the National Automobile Dealers Association this dealership subscribes to the following principles and standards. Implicit in this code is the requirement that NADA members comply fully with all federal, state and local laws governing their business.

We pledge to

Operate this business in accord with the highest standards of ethical conduct.
Treat each customer in a fair, open and honest manner, and fully comply with all laws that prohibit discrimination.
Meet the transportation needs of our customers in a knowledgeable and professional manner.
Represent our products clearly and factually, standing fully behind out warranties, direct and implied, and in all other ways justifying the customer.
Respect and Confidence.
Advertise our products in a positive, factual and informative manner.
Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.
Resolve customer concerns promptly and courteously.